We are looking for an experienced CRM Manager*, being responsible for running email marketing campaigns end to end and managing email data bases to reach customers and inform them about XOUXOU’s new products and events.
- Planning and delivering CRM strategies to increase loyalty and retention of XOUXOU customers.
- Working with XOUXOU's Head of Growth to develop a strategy for mailing list growth and engagement, optimising for customer conversion and retention.
- Developing and executing email marketing campaigns and automations based on customer activity.
- Working closely with XOUXOU’s Performance marketing and creative team to design emails, create newsletters and support revenue growth strategies in course of conversion optimization.
- Running precise analysis per campaign based on different KPIs and set a reporting structure to measure success.