CRM Manager*

Permanent employee, Full-time · Berlin

Your mission
We are looking for an experienced CRM Manager*, being responsible for running email marketing campaigns end to end and managing email data bases to reach customers and inform them about XOUXOU’s new products and events.

  • Planning and delivering CRM strategies to increase loyalty and retention of XOUXOU customers.
  • Working with XOUXOU's Head of Growth to develop a strategy for mailing list growth and engagement, optimising for customer conversion and retention.
  • Developing and executing email marketing campaigns and automations based on customer activity.
  • Working closely with XOUXOU’s Performance marketing and creative team to design emails, create newsletters and support revenue growth strategies in course of conversion optimization.
  • Running precise analysis per campaign based on different KPIs and set a reporting structure to measure success.
Your profile
  • Bachelor’s degree in marketing, IT, PR, business administration, economics, finance, or any other related field.
  • Proven work experience in the field of email marketing and international campaign management 
  • Experience in handling common e-mail marketing / CRM tools
  • Creative personality, highly motivated and results-driven with strong analytical skills 
  • Ability to work under time pressure, autonomously and getting things done
  • Fluent oral and written English skills plus strong in one of the following languages (Dutch, German, Italian, Spanish, French)
Why us?
Working at XOUXOU comes with a work environment, which runs on trust, empowerment and continuous feedback. You can expect a positive, inspiring working atmosphere with personal development opportunities and an international team of experts.

Next to a competitive salary, a centrally located office, great and state-of-the-art IT equipment XOUXOU offers family-friendly and flexible working times. If you need relocation assistance, we are sure to find a suitable solution.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided based on qualifications, merit, and business need.

Contact for questions and application: Ms. Hao Le Vi I
About us
XOUXOU began as a creative macramé project in 2015. It was a grim Berlin winter and company founder Yara Jentzsch Dib was pregnant with her first child. Handcrafts were a welcome distraction, making fabric pieces and wall hangings grow alongside her belly. One of the first XOUXOU pieces was an intricately knotted crib for her firstborn son Pan. A life-long passion for interior, crafts and design made Yara experiment with different kinds of ropes and knotting techniques. Her curiosity in the material, paired with the sudden problem of literally having both hands full with a newborn baby, led to the creation of the XOUXOU smartphone necklace.

What started with handmade products from Berlin is now a thriving and internationally acclaimed fashion tech brand. In December 2018 the 100000th smartphone necklace was sold and there is no decrease in demand. In addition to always improving and developing their product range, XOUXOU will focus on expanding into other markets and fashioning products that allow for more freedom and flexibility - helping you to 
keep your hands free!
Your application!
We appreciate your interest in XOUXOU Berlin. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us via mail

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).

Click to select multiple files or use drag-and-drop
Uploading document. Please wait.